RoxiesShop.com...Gifts Guaranteed To Improve Life!

Roxie's Shop Policies

General Policies

For in stock items, such as the Beach Buddy Tote Bag and Web site Building Software orders that are placed Monday through Thursday will be shipped the next working day. For non-in stock items, such as the Baby Diaper Cake, Puppy Training Pad Cake, & Photo Album orders will normally take 2-3 weeks for delivery, please provide your phone number or email address for us to contact you for your approval concerning shipping & handling cost.

In stock orders placed after 1pm on Friday will be shipped the following Monday. If requested, in stock orders placed after 1pm on Friday will be shipped on Saturday by USPS, FedEx, or UPS. Please call toll-free at
1-866-674-4606 for any special request. If we expect a delay for any reason we will e-mail or call you right a way.

Shipping Policies

Why We Charge for Shipping

Shipping is always a cost. Some companies hide the cost of shipping in the price of each item, or quote low prices and then charge you flat shipping charges that are more than shipping actually costs. RoxiesShop.com knows shipping is an important issue and so we work hard to provide very low shipping costs especially to the west coast. The tables below indicate estimate shipping charges only; we will contact and provide you with actual shipping costs. We will not charge your account until you give us approval. We do not charge you this estimate cost.

We offer the following shipping methods and delivery times:

Standard:

United States Parcel Post 7 days, UPS Ground, or FedEx Ground 5 - 7 days

Express:

FedEx 2 Day®, FedEx 3 Day®

Overnite:

UPS, FedEx, or USPS Next Day Air


Shipping Charges Within New York City

 Order Value 

Shipping Charges

  Standard 

  Express 

  Overnite 

below $50.00 

$3.95 

$15.95 

$28.00 

from $50.00 to 149.99 

$11.95 

$17.97 

$31.93 

from $150.00 and more  

$15.95 

$23.00 

$33.50 


 

» The above table indicates estimate shipping costs only. We will give actual shipping charges to you via e-mail for shipment within and outside of New York City and the United States and request your approval prior to shipment.

Shipping Charges Outside New York City

 Order Value 

Shipping Charges

  Standard 

  Express 

  Overnite 

below $50.00 

$15.00 

$20.00 

$25.00 

from $50.00 to 149.99 

$35.91 

$45.00 

$60.00 

from $150.00 and more  

$55.95 

$70.00 

$95.00 


 

» The above table indicates estimate shipping costs only. We will give actual shipping charges to you via e-mail for shipment within and outside of New York City and the United States and request your approval prior to shipment.

Credit Cards Accepted

Please note that we accept Visa, MasterCard, Discover Card, & American Express.

Refund & Return Policies

100% Customer Satisfaction Guarantee. Your Purchases Are Absolutely Risk Free!
We are so proud of the quality and value of our products, we offer an unconditional guarantee of satisfaction on every single item we sell you. We don't want you just to be satisfied, we want to be extremely delighted with our products. If, for any reason whatsoever, you're not completely satisfied, we will gladly accept a return for exchange or full refund of the purchase price (less S&H), provided the item (Diaper Baby Cake, Photo Album, Combo Tote Bag) is returned within (30) days from date it was received. The Website Builder can be returned within (90) days from the date it was received.

How do I return an item?

To return an item purchased at RoxiesShop.com, you must call us first at 866-674-4606 to let us know an item is being returned. Please return the item in the same packaging it was shipped. Be sure to include a copy of your invoice (packing slip) with your return along with an explanation stating why you are not satisfied with the item and your preference for exchange. If you no longer have your invoice, please include your full name, address and order number, if possible.

Privacy Policy Statement

At RoxiesShop.com, we believe that recognizing what our customers preferences for products, services and information is an important part of building a relevant and interactive web experience. We've designed our site with this in mind, and this page provides easy access to information about our privacy and security practices. Secure Shopping Orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only. In order for SSL security to work, you must use an SSL-enabled browser. Please note that E-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

Security Information

Shopping at RoxiesShop.com is safe! All online transactions are handled with 128 Bit SSL encryption, the same used by banks and other financial institutions. When you enter your credit card number into the form, it is transmitted in an encrypted (scrambled) form, then decoded when it gets to us.

How we use E-mail

We send a E-mail message to confirm each On-line order you make, and we occasionally use
E-mail addresses for promotion of sales or other items of interest to our customers. If you receive E-mail from us that you would rather not receive, simply follow the unsubscribe instructions included in the E-mail. Please note that we do not sell or share E-mail addresses with other companies. We encourage you to E-mail us with your questions or comments. We read every E-mail we receive.

What information we do not share with others

RoxiesShop.com does not share, sell or trade E-mail addresses, information collected as part of a survey or specific details about you or your household. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.

Contacting the Web Site

If you have any questions regarding the above privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Ricardo John
Roxie's Shop, Inc.
P.O. BOX 131628
STATEN ISLAND
Customer Service: (866)674-4606
Fax: (866)674-4606
Email: contactus@roxiesshop.com

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